Canadian Mementos Privacy Policy

1. The information we collect

When you use the CanadianMementos.com site, we receive and collect certain information. The information that we receive and collect depends on what you do when you visit CanadianMementos.com

  • Automatically Collected Information. Some information is automatically received and sometimes collected from you when you visit the CanadianMementos.com site. We receive and collect the name of the domain and host from which you access the Internet; the Internet protocol (IP) address of the computer you are using; the browser software you use and your operating system; the date and time you access our site; and the Internet address of the web site from which you linked directly to our site. We use this information to monitor the usage of our site. Also, when we send emails to you, we may be able to identify information about your email address, such as whether you can read graphic-rich HTML emails. All of the information we automatically capture provides us with the ability to enhance our customers' search and shopping experiences and to determine aggregate information about our user base and usage patterns.

  • Information You Actively Submit to CanadianMementos.com. For most of the browsing services we provide, we neither require nor collect "Personal Customer Information" -- your name, email address, billing address, shipping address(es), phone number and credit card information. You can browse the CanadianMementos.com site and take as much time as you want to review our products and services without having to submit such Personal Customer Information. Even when you use our shopping cart as you browse, there is no need to submit Personal Customer Information.

    In the following instances, however, we do need you to actively submit Personal Customer Information: when you want to (to (i) complete an order; (ii) enter into any contests or promotions we may have available

  • Completing an Order. To complete an order, we require you enter personal information into our secure shopping cart. Such information may include name, mailing address, credit card information etc.

  • Enter Into Any Contests or Promotions. Periodically we may offer contests or promotional offers, that we may require you to enter personal information to become eligible.

    2. How we use and share Personal Customer Information

    CanadianMementos.com shares Personal Customer Information that we collect as follows:

    Subcontractors.
    We send Personal Customer Information to third-party subcontractors and agents that work on our behalf to provide certain services. These third parties do not have the right to use the Personal Customer Information beyond what is necessary to assist us. They are contractually obligated to maintain the confidentiality and security of the Personal Customer Information and are restricted from using such information in any way not expressly authorized by CanadianMementos.com

    Credit card companies.
    Credit card transactions are handled by a third-party financial institution and their vendors, which receive the credit card number and other personal identifying information only to verify the credit card numbers and process transactions.

    Law Enforcement Investigations.
    CanadianMementos.com may release Personal Customer Information when we believe, in our good judgment, that such release is reasonably necessary to comply with law, enforce or apply the terms of any of our policies or user agreements, or to protect the rights, property, or safety of CanadianMementos.com, our users, or others.

    CanadianMementos.com will never disclose your personal information to anyone not associated with Canadian Mementos and its suppliers.

    3. Linking to third-party web sites
    When you click on links and/or banners on our site that take you to third-party web sites, you will be subject to the third parties' privacy policies. While we support the protection of privacy on the Internet, CanadianMementos.com cannot be responsible for the actions of any third-party web sites. We encourage you to read the posted privacy statement of any and every site you visit, whether you are linking from our site or browsing on your own.

    4. Changes to Privacy Policy
    CanadianMementos.com reserves the right to modify or amend this policy at any time by posting the revised Privacy Policy on our site. The changes will only affect the information we collect after the effective date of the change to our Privacy Policy unless we clearly express otherwise.

    5. Questions or comments

    If you have any questions regarding our Privacy Policy, please email us at info@canadian-mementos.com .

    Security Policy

    1. Protecting your information
    The Personal Customer Information you provide -- including your credit card information -- to make purchases from us is secured using industry standard e-commerce security technology such as Secure Sockets Layer (SSL) encryption technology. We use this SSL technology to prevent such information from being intercepted and read as it is transmitted over the Internet. The encrypted data goes to a secure site where your information is stored on restricted-access computers located at restricted-access sites.

    2. Safe Shopping Guarantee
    Under federal law, a credit card issuer cannot make you liable for charges in excess of $50.00 that result from the unauthorized use of your credit card. There are similar federal laws that relate to debit cards. Exceptions do apply, and you will have to comply with the rules of your credit card or debit card issuer, so please contact your card issuer for further details.

    If a credit card or debit card issuer assesses you a fee because of the unauthorized use of your credit card or debit card on our site, CanadianMementos.com will reimburse you for such amount up to $50.00. Please contact Canadian Mementos for details.

    Please be advised, as we state in greater detail in our Terms of Use, we do not guarantee the continuous, uninterrupted or secure access to the CanadianMementos.com site because the operation of the CanadianMementos.com website may be interfered with by numerous factors outside of our control.

    3. Alternative customer purchasing options
    If you do not feel comfortable sending your credit card information to us over the Internet, you still can shop with us. We welcome you to call us to complete your purchase by phone.

    4. Changes to security policy
    CanadianMementos.com reserves the right to modify or amend this policy at any time by posting the revised Security Policy on our site. The changes will only affect the information we collect after the effective date of the change to our Security Policy unless we clearly express otherwise. such date.